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Our water use tracking feature is temporarily unavailable. We're working to have it back up and running soon. Thank you for your patience!

Madison Water Utility Customer Care

  • Track your monthly, daily, even hourly water use
  • Set up high water usage alerts
  • View current and past bills
  • Go paperless by signing up for e-billing

Want to create a Customer Care account? You'll need the customer number and account number listed on your Madison Municipal Services bill to sign up. Can't find your bill? Call Madison Water Utility Billing at (608) 266-4641, Monday - Friday, 7:30 a.m. to 4:00 p.m.


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